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Frequently asked questions
on Velanda

Updated on May 29, 2026.

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How do I know which service is right for my business?
 

If you are unsure, simply submit a project request. Based on your goals and current situation, a recommendation for the most suitable service will be provided.


 

What happens after I submit the project request?
 

After reviewing your request, you will receive a response by email with recommendations, project details, estimated timeline and next steps.


 

Can I start with a website guide and upgrade later?
 

Yes. Many businesses start with a website structure guide and later decide to move forward with a full website project.


 

Can I request changes after delivery?
 

Yes. Additional revisions, updates and future improvements can be requested at any time. 
Ongoing website support is billed separately at a rate of 79€ per hour.


 

Will I own the website after it is completed?
 

Yes. The website belongs entirely to you after completion.


 

Will I have access to edit the website myself?
 

Yes. You will have full access to your website and can update content, images and pages independently.


 

Can the website be transferred to my own Wix account?
 

Yes. Assistance with website transfer and setup is included.


 

What ongoing costs should I expect?
 

The main ongoing costs are the Wix subscription and domain renewal. These services are paid directly to their providers.

 

What does it mean that websites are built on Wix?
 

Wix is the platform used to build and manage the website. It allows business owners to edit content, manage pages and maintain their website without technical knowledge.


 

Why do I need a Wix subscription?
 

The subscription covers website hosting, security, maintenance and the tools required to keep the website online and functioning properly.


 

Do I pay the Wix subscription to Velanda Studio?
 

No. Wix subscriptions and domain costs are paid directly to Wix and the domain provider. Velanda Studio only charges for project work or requested updates.


 

What is included in a full website project?
 

Each project includes website structure, content direction, custom design, responsive Wix development, mobile optimization, setup assistance and launch support.


 

Can you redesign an existing website instead of creating a new one?
 

Yes. Existing websites can be redesigned, restructured and improved without starting from scratch.
 

If you would like to redesign your current website, simply select Full Website Creation and mention the redesign request in the Additional Information section of the project form.



 

My current website was built on a platform other than Wix?
 

Website redesign projects are available for Wix, WordPress, Shopify and Tilda websites.

However, some platforms can limit flexibility, functionality or development speed. In these cases, the website may be manually rebuilt on Wix to provide a more streamlined editing experience, easier maintenance and greater long-term flexibility.
 

The most suitable approach is determined individually for each project.


 

Do I need a logo before starting?
 

No. A logo is not required to start a project. If needed, logo design can be added as an additional service starting from 99€.


 

Can you create a logo as part of the project?
 

Yes. Logo design is available as an additional service starting from 99€.


 

Who is the Website Structure Guide designed for?
 

It is designed for businesses that want to build their own website using a clear structure, recommendations and implementation guidance.


 

Do I need design experience to use the guide?
 

No. The guide is written for business owners and can be followed without previous design experience.


 

Is the Website Structure Guide customized for my business?
 

Yes. The structure, recommendations and content direction are created specifically for your business and goals.


 

What format will I receive?
 

The guide can be delivered as either a PDF file or a Notion document.


 

What does a website analysis include?
 

The analysis includes recommendations for structure, communication, content, user experience, visual presentation and conversion opportunities.


 

Will you redesign the website for me as part of the analysis?
 

No. The analysis provides recommendations and a clear improvement plan. Website implementation is a separate service.


 

Can I use the recommendations with another designer or agency?
 

Yes. The recommendations belong to you and can be used with any designer, developer or agency.


 

Can I request updates after the website is launched?
 

Yes. Ongoing updates and improvements can be requested whenever needed.


 

Do you offer ongoing website support?
 

Yes. Website updates and maintenance are available on request.


 

What types of updates can be requested?
 

Examples include content updates, image replacements, page edits, new sections, new pages and general website improvements.


 

How involved do I need to be during the project?
 

Only the information necessary to understand your business and goals is required. The process is designed to be straightforward and efficient.


 

What information should I prepare before starting?
 

Basic information about your business, services, goals and any existing website or visual references is usually sufficient.


 

What if I am not sure what my website needs yet?
 

That is completely normal. The project request is designed to help identify what will be most useful for your business before any work begins.

If you cannot find what you are looking for, contact us directly.

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